Dear Valued Customer,

Given the developing situation around the Coronavirus – COVID 19 outbreak, the safety and well-being of our customers, our employees and the community, remains our top priority. Accordingly we request our customers to use our online mode, to make any payments from your accounts with us through Banknet for Retail Customers and smartBUSINESS for Corporate Customers for NEFT, RTGS, IMPS etc. payments.

We wish to confirm that all our clearing operations are fully operational and you can continue using them without any disruptions.

Should you require any clarifications please write to us at indiahelpdesk@emiratesnbd.com or on our office contact number +91 22 6153 2300 or you can also call you respective Relationship/Trade Managers during working days.

We look forward to continuing to serve you, as always.

RBI guidelines on Covid19 pandemic relief package:

Emirates NBD Bank (P.J.S.C), India is offering relief measures to its customers on the applicable credit facilities.

For easy reference, please click on the link to find details about our Covid19 Regulatory Package policy.