Contact Emirates NBD India

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Address:

 

Mumbai Branch

Emirates NBD Bank (P.J.S.C),
Ground Floor and First Floor, 5 North Avenue,
Maker Maxity, Bandra Kurla Complex,
Bandra (East), Mumbai – 400051

 +91 22 6153 2300
 indiahelpdesk@emiratesnbd.com
 IFSC code: EBIL0000001  Swift code: EBILINBM

 

Gurugram Branch

Emirates NBD Bank (P.J.S.C),
2nd Floor, Block A, Building 8, DLF Cyber City,
DLF Phase II, Gurugram,
Haryana – 122002

+91 124 411 2645
indiahelpdesk@emiratesnbd.com
 IFSC code: EBIL0000002

 

Chennai Branch

Emirates NBD Bank (P.J.S.C),
Ground Floor, Prestige Zackria Metropolitan,
Block-1, Anna Salai, Chennai,
Tamil Nadu - 600002

+91 44 4526 8464
indiahelpdesk@emiratesnbd.com
 IFSC code: EBIL0000003

 

Customer Service Call Centre (24 Hrs):

+91 22 6153 2393 (From India and other countries)
600 54 6679 (From UAE)
112 82 5599 (From KSA)

 

Business Hours:

Monday to Saturdays: 10:00 AM to 4:00 PM
Other than Second and Fourth Saturdays*
Bank will remain closed on Second and Fourth Saturdays every month.

 

For grievances, you can approach:

Nodal Officer
Mr. Sathappan Sethuraman - Head of Operations
Gr. & 1st Floor, 5 North Avenue,
Maker Maxity, Bandra Kurla Complex,
Bandra (E), Mumbai 400051

ssathappan@emiratesnbd.com

Emirates NBD UAE Customers

If you are an Emirates NBD UAE customer, you can raise a request via our secure Online & Mobile Banking. Alternatively, you can contact us via our 24/7 phone banking.

  • For customers calling within UAE: 600 54 0000
  • For customers calling outside UAE: +971 600 54 0000
  •  

    Priority Customer Services (24 Hrs):

  • For customers calling within UAE: 800 100
  • For customers calling outside UAE: +971 4 316 0333
  •  

    Private Banking Customer Service (24 Hrs):

  • For customers calling within UAE: 800 456
  • For customers calling outside UAE: +971 4 316 0333

The Banking Ombudsman Scheme is covered by the RBI directive dated 14 June 2002. The Banking Ombudsman has the following powers:

  • To receive complaints relating to the provision of banking services
  • To consider such complaints and facilitate the satisfaction/settlement by agreement or through conciliation and mediation between the Bank and the aggrieved party.
  • To resolve by way of arbitration any disputes between banks or between the bank and its constituents, as may be agreed upon by contesting parties.

In accordance with the scheme:

For Maharashtra and Goa, the office of the Banking Ombudsman is at the following address

General Manager
C/o. Reserve Bank of India,
4th Floor, RBI Byculla Office Building,
Opp. Mumbai Central Railway Station,
Byculla,
Mumbai – 400 008.

 022 23022028

 02223022024

 bomumbai@rbi.org.in

Click to find out more about Banking Ombudsman Scheme 2006

For more details please refer to the RBI website www.rbi.org.in

The Banking Ombudsman Scheme is covered by the RBI directive dated 14 June 2002. The Banking Ombudsman has the following powers:

  • To receive complaints relating to the provision of banking services
  • To consider such complaints and facilitate the satisfaction/settlement by agreement or through conciliation and mediation between the Bank and the aggrieved party.
  • To resolve by way of arbitration any disputes between banks or between the bank and its constituents, as may be agreed upon by contesting parties.

In accordance with the scheme:

For Maharashtra and Goa, the office of the Banking Ombudsman is at the following address

General Manager
C/o. Reserve Bank of India,
4th Floor, RBI Byculla Office Building,
Opp. Mumbai Central Railway Station,
Byculla,
Mumbai – 400 008.

 022 23022028

 02223022024

 bomumbai@rbi.org.in

Click to find out more about Banking Ombudsman Scheme 2006

For more details please refer to the RBI website www.rbi.org.in

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